Booking And Cancellation Policy
+65 6100 8266
Not applicable for SMS and WhatsApp
for WHATSAPP messages
We Offer Hassle-Free
That will search instantly for availability. You will receive an email confirmation once you send in your request. Now you can manage your own bookings and cancellations in real-time without the need to call our busy phone lines!
Telephone booking confirmations are immediate.
SMS Bookings may be confirmed only during operating hours.
Online Bookings require between 1 hr to 48 hrs to process.
A confirmation or rescheduling email will be sent to you.
Please note that online bookings are not automatically confirmed.
If you need immediate confirmation, please call any of our booking hotlines.
Please note bookings of 4 persons and above require advanced payment to confirm your preferred treatment date and time.
If you have any questions regarding your booking, kindly chat with us now or email us at firstname.lastname@example.org and include a copy of your booking request email.
For Scheduled Appointments
If you need to reschedule, please do so at least 4 hours prior to your scheduled appointment. This will provide us with ample time to offer the appointment slot to another customer. Failure to do so will be subjected to “No Show” charges.
1 session of the treatment scheduled will be deducted from the existing package of the customer for NO SHOWS.
For Non-Package Holders
after we have received 3 repeatedly of no-show, customer will be required to pre-pay for their booking upon confirmation within 24 hours. Failure to show up for the appointment, paid treatment will be deemed as utilized.